I Have Scraped My Caravan – What Should I Do Next?

Accidental damage claims to touring caravans are one of our most common, but below are some guide lines you can follow to help you make a claim.

When you have found out the caravan has been damaged you must advise your static caravan insurers to make a claim.

Amtrust Europe0333 358 0180
Chilli (West Bay Insurance PLC)01444 817060 / 033330 436531

(Alternatively you can call the team on 01702 606 301)

Once you have called your caravan insurance company you will be asked to provide brief details of how the damage happened.

You will then receive a claim form to fill in and send back to your caravan insurers.

You will be required to obtain two estimates for the damage which can then be forwarded onto your caravan insurance company.

You will then receive confirmation from the caravan insurance company that the claim will be settled or that a loss adjuster will be appointed.

The claim will then be processed and payment will be made.

What you must not do is:

Dispose of any damaged items before the insurance company has inspected them.