What is a total loss claim? A total loss claim is where your caravan is damaged beyond economical repair by an insured peril or where it is stolen and not recovered. The Touring Caravan Insurance Company will make you an offer and you can then go and purchase your new touring caravan to get you back on the road.
However it is very important that you understand that when a total claim is made your Touring Caravan Insurance will then be cancelled and no refund will be due – this is clearly stated in your Touring Caravan Insurance document and is the same for all Touring Caravan Insurance.
If you buy a new touring caravan then you will need to buy a brand new Touring Caravan Insurance Policy.
If you are paying by instalments then these payments will still have to be made or you can opt to pay the outstanding balance in full. If you default on your instalments then we will take legal action to recover the outstanding balance.
Should you experience any difficulties in maintaining your payments on your Touring Caravan Insurance then you should contact our team to discuss the options which may be available to you.