Important message to our customers regarding caravan storage

This is an important reminder to our customers that if you change storage location for your touring caravan, you MUST inform us immediately.

Failure to do so may invalidate your insurance policy.

Why is it so that important I advise you if I change where I store my caravan?

If you’re storing your touring caravan in a different location than originally declared on your touring insurance policy, you must inform your us for several reasons:

  • Risk assessment – The location where your caravan is stored affects the level of risk. Some areas may have higher theft rates, flood risks, or other hazards that insurers need to consider.
  • Policy validity – Failing to update your storage details could mean your policy is invalid in the event of a claim. If the caravan is stolen or damaged while stored in an undeclared location, your insurer may refuse to pay out.
  • Security requirements – Some policies include specific security conditions depending on where the caravan is stored. This may include CASSOA-approved storage sites, locked gates, wheel clamps, or alarms. If you move your caravan, the new storage location may not meet these requirements.
  • Premium adjustments – The cost of your insurance may change based on the new storage location. Some storage sites are considered lower risk, potentially reducing your premium, while others may lead to an increase.

To avoid issues, always inform your insurer before relocating your caravan to a new storage site. This ensures that your tourer insurance remains valid and provides the cover you need.

Where can I store my van?

It is imperative that we have the correct information relating to where your touring caravan is stored to ensure that it is kept at a secure, insurer-approved location. We approve various locations including but not limited to: CaSSOA Storage Sites, home driveways, dedicated caravan storage sites etc.

Leaving your touring caravan in unsecure places such as communal parking areas, pub car parks, a friend’s field etc. leaves it vulnerable to theft and damage. In fact, because of the high risk of loss or damage, typically no caravan insurance provider will agree to insure a touring caravan that is stored at an unsecure and unofficial location such as these.

Don’t delay, contact us!

If you have recently moved your touring caravan to a new storage location and have not informed us, please call us today on 01702 606301.

As always, if you have any concerns or questions relating to any aspect of your cover, a simple ‘phone call is all it takes.

Further reading: Guide to Caravan Storage and Security.

Videos: Caravan Security and Insurance Video and Caravan Storage and Insurance.