Making a Claim

Why do you buy Insurance for your Touring Caravan or Static Caravan?

We know it is not with the intention that you are going to be making a claim, but you are buying your Caravan Insurance with the expectation that your claim will be dealt with fairly and efficiently.

Like all Insurance Companies Cover4Caravans work very hard in obtaining your business or renewing your policy – however, unlike a lot of other Insurers & Brokers, we will also help you in the event of you having to make a claim against your caravan insurance policy.

The reason for promising that we will help you is simple really – why would we want to lose your business just because we did not care when you make a claim?

Here at Cover4Caravans we believe in offering you excellent service and support – not just when you buy your Caravan Insurance but throughout the time you have your Caravan Insurance with us.

If the worst happens and you need to make a claim we will ensure that we assist you every step of the way.

We recently dealt with a claim for a stolen caravan and this is an excerpt of the email we received from our client:–

“May I just convey my sincere thanks at your dedication and excellent customer service. Not only from yourself but Sarah who arranged my replacement insurance and the Assistant Manager, Sophie. I have never been treated with such respect and treated basically like a person rather than a number. Thank you again.”

Mrs D Brooks.

When you need to make a claim against your Touring Caravan Insurance, or Static Caravan Insurance, you should feel free to call us on 01702 606301 or you may contact your Insurer directly with the details below.


AmTrust Claims Department

Telephone: 0115 934 9818 (Monday to Friday 9a.m. – 5p.m excluding Bank Holidays)

Address: Market Square House, St James’s Street, Nottingham, NG1 6FG.


Please remember we are here to help and we are only a telephone call away.

If you decide to report the claim directly to your Touring Caravan or Static Caravan Insurance Company do not worry – they will tell us straight away and we will keep a watchful eye on how your claim progresses.

You can call your dedicated Account Handler at anytime to discuss the progress of your claim.